Privacy Statement

Privacy policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.Bao-Mao.com (the “Site”).

Title

Last updated: May 2024

1. contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@bao-mao.com.

2. collecting personal information

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Moreover, as you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”

By using our website, you (the visitor) agree to permit third parties to process your IP address to determine your location for currency conversion purposes. Additionally, you agree to have that currency stored in a session cookie in your browser (a temporary cookie automatically removed when you close your browser). This is done to ensure the selected currency remains consistent while browsing our website, allowing prices to convert to your (the visitor's) local currency.

We collect Device Information using the following technologies:

“Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

“Log files” track actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to do so through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

3. how do we use your personal information?

We use the Order Information we collect primarily to fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen orders for potential risk or fraud; and

Provide information or advertising about our products or services, in line with your preferences.

We use the Device Information we collect to help screen for potential risk and fraud (particularly your IP address) and, more broadly, to enhance and optimize our Site. This includes generating analytics about how customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. Additionally, you agree to have that currency stored in a session cookie in your browser (a temporary cookie that gets automatically removed when you close your browser). This is done to ensure the selected currency remains consistent while browsing our website, allowing prices to convert to your (the visitor's) local currency.

4. sharing your personal information

We share your Personal Information with third parties to assist us in using your Personal Information, as described above. For instance, we use Shopify to power our online store—read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the Site—learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Lastly, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

5. behavioural advertising

As previously mentioned, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For details on how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[Include Opt-Out Links from Services Being Used:

* Facebook: https://www.facebook.com/settings/?tab=ads

* Google: https://www.google.com/settings/ads/anonymous

* Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

6. do not track

Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

7. your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

8. data retention

When you place an order through the Site, we will retain your Order Information for our records unless you request its deletion.

9. changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority.

Welcome to BaoMao, where passion for food, aesthetics, and sustainability come together to elevate your dining experience. We are Max and Thomas, the co-founders of BaoMao, and we are thrilled to share our story with you.

Support

Terms and Conditions

Privacy Statement

Refund Policy

Get In Touch

hello@bao-mao.com